Terms and Conditions

Terms and Conditions Rules

Effective Date: 08.18.2025

Last Updated: 08.18.2025

1. Agreement to Terms

By accessing and using the website hamsterdev.io and engaging our software development services, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Hamster Dev ("Company," "we," "our," or "us").

2. Description of Services

[Your Company Name] provides software development services including but not limited to:

  • Custom software development
  • Web and mobile application development
  • System integration and API development
  • Software consulting and architecture design
  • Maintenance and support services
  • Quality assurance and testing

Specific services will be detailed in separate project agreements, statements of work, or service contracts.

3. Service Agreement and Scope

3.1 Project Engagement

Each software development project will be governed by a separate written agreement that includes:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment terms and pricing
  • Technical specifications
  • Acceptance criteria

3.2 Changes to Scope

Any changes to the agreed project scope must be documented in writing and may result in additional charges and timeline adjustments.

4. Client Responsibilities

4.1 Information and Cooperation

You agree to:

  • Provide accurate and complete project requirements
  • Supply necessary access, information, and resources
  • Respond promptly to requests for feedback and approvals
  • Designate authorized representatives for project decisions

4.2 Third-Party Services

You are responsible for obtaining and maintaining any required third-party services, licenses, or accounts necessary for your project.

5. Payment Terms

5.1 Fees and Payment

  • All fees are as specified in the project agreement
  • Payment terms will be outlined in each project contract
  • Late payments may incur interest charges
  • All prices are exclusive of applicable taxes

5.2 Refunds

Refund policies will be specified in individual project agreements. Generally, payments for completed work are non-refundable.

6. Intellectual Property Rights

6.1 Client Ownership

Upon full payment, you will own the custom software developed specifically for your project, subject to any third-party licenses and our retained rights as specified below.

6.2 Company Retained Rights

We retain ownership of:

  • Our pre-existing intellectual property
  • Development tools, frameworks, and methodologies
  • General knowledge and experience gained
  • Rights to create similar solutions for other clients

6.3 Third-Party Components

Any third-party software components will be subject to their respective license terms.

7. Confidentiality

7.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the project engagement.

7.2 Exceptions

This obligation does not apply to information that:

  • Is publicly available
  • Was known prior to disclosure
  • Is independently developed
  • Must be disclosed by law

8. Warranties and Disclaimers

8.1 Limited Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards.

8.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

9.1 Liability Cap

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

9.2 Excluded Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

10. Support and Maintenance

10.1 Warranty Period

We provide a limited warranty period for bug fixes as specified in the project agreement.

10.2 Ongoing Support

Long-term support and maintenance services are available under separate agreements.

11. Project Timeline and Delays

11.1 Timeline Estimates

Project timelines are estimates and may be subject to change based on project complexity, client feedback, and unforeseen circumstances.

11.2 Client-Caused Delays

Delays caused by client actions or inactions may result in timeline adjustments and additional charges.

12. Termination

12.1 Termination Rights

Either party may terminate the project engagement with written notice as specified in the project agreement.

12.2 Effect of Termination

Upon termination:

  • You will pay for all work completed to date
  • We will deliver all completed work products
  • Both parties' confidentiality obligations will survive

13. Force Majeure

Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or pandemic-related restrictions.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes will be resolved through:

  1. Good faith negotiations
  2. Mediation if negotiations fail

15. General Provisions

15.1 Entire Agreement

These Terms, together with any project-specific agreements, constitute the entire agreement between the parties.

15.2 Modifications

These Terms may only be modified in writing and signed by both parties.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remainder will remain in full force and effect.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent.

16. Website Terms of Use

16.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

16.2 Prohibited Activities

You agree not to:

  • Use the website for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality
  • Upload malicious code or content

16.3 Content

We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

17. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services and is incorporated into these Terms by reference.

18. Contact Information

If you have questions about these Terms, please contact us:

Email: support@hamsterdev.io

19. Updates to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the updated Terms.

These Terms and Conditions were last updated on 08.18.2025 and are effective as of 08.18.2025.