Privacy Policy

Privacy Policy Rules

Effective Date: 08.18.2025

Last Updated: 08.18.2025

1. Introduction

Hamster Dev ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.hamsterdev.io/ and use our software development services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Create an account on our platform
  • Engage our services

This may include:

  • Name and contact information (email, phone number, address)
  • Company information
  • Project requirements and specifications
  • Payment and billing information
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

2.3 Project-Related Information

During the course of providing software development services, we may collect:

  • Technical requirements and specifications
  • Business processes and workflows
  • Data necessary for software functionality
  • Data necessary for software functionality

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

  • Providing software development services
  • Project management and communication
  • Technical support and maintenance
  • Quality assurance and testing

3.2 Business Operations

  • Processing payments and managing accounts
  • Sending service-related communications
  • Improving our services and website
  • Legal compliance and record keeping

3.3 Marketing and Communications

  • Sending newsletters and updates (with consent)
  • Sharing relevant industry information
  • Promotional communications about our services
  • Customer satisfaction surveys

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in

  • Website hosting and maintenance
  • Payment processing
  • Email marketing services
  • Analytics and reporting
  • Cloud storage and backup services

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to:

  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Ensure the safety of our users
  • Comply with legal obligations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related data may be retained for the duration of the project and a reasonable period thereafter for support and maintenance purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

If you are located outside of [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers are located. By using our services, you consent to this transfer.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@hamsterdev.io